Leverage digital engagement to increase business customer satisfaction and drive sales and revenue
FirstFuel’s cloud based digital engagement platform delivers accurate, insightful, and scalable customer intelligence to over 30 energy providers in North America and Europe, helping them improve business customer satisfaction and drive revenue growth.
Our utility-facing solutions dramatically increase the number of customers your sales, service, and marketing teams can reach, enabling strategic targeting and delivering a 1.5-3x increase in sales velocity and a 75% increase in conversion rates. Our customer-facing solutions deliver personalized data and insights directly to your business customers, driving average customer satisfaction scores of 4.6 out of 5.0.
By combining data science, building science, and software, our SaaS platform derives intelligence from over 3 million business customer meters in North America and Europe, transforming energy providers into trusted advisers to their business customers.
Our scalable platform has:
That’s enough to buy a cup of coffee for everyone in the United States.
That's enough to power the Empire State Building for eighteen years.
That’s enough to power all the homes in Arizona for two years.
FirstFuel Software, the trusted source for customer intelligence for energy providers, today was named a 2016 New Energy Pioneer by …
Lexington, MA – April 4, 2016 – FirstFuel Software, the trusted source for customer intelligence for energy providers, today announced …
FirstFuel built its business around virtual energy auditing, but that business is now just one piece of the puzzle as …