Leverage digital engagement to increase business customer satisfaction and drive sales and revenue

FirstFuel’s cloud based digital engagement platform delivers accurate, insightful, and scalable customer intelligence to over 30 energy providers in North America and Europe, helping them improve business customer satisfaction and drive revenue growth.

Our digital engagement platform delivers personalized data and insights directly to your business customers and gives your sales, service, and marketing teams the intelligence they need to strategically target customers and increase conversion rates.

Managing over 3 million business customer meters in North America and Europe, FirstFuel transforms energy providers into trusted advisers to their business customers.

Our scalable platform has:

That’s enough to buy a cup of coffee for everyone in the United States.

That's enough to power the Empire State Building for eighteen years.

That’s enough to power all the homes in Arizona for two years.

E.ON uses FirstFuel to power its Energy Toolkit
for all commercial customers

FirstFuel Software Honored as a 2016 Bloomberg New Energy Pioneer

FirstFuel Software, the trusted source for customer intelligence for energy providers, today was named a 2016 New Energy Pioneer by …

Read more >

Con Edison Selects FirstFuel and Opower to Support Digital Customer Experience Initiative

Lexington, MA –  April 4, 2016 – FirstFuel Software, the trusted source for customer intelligence for energy providers, today announced …

Read more >

FirstFuel Focuses on Customer Engagement First, Energy Audits Second

FirstFuel built its business around virtual energy auditing, but that business is now just one piece of the puzzle as …

Read more >


Our customers

We're proud to work with several top utilities and government agencies. Here are just a few: